DAU, WAU, MAU
Also called: DAU, WAU, MAU, daily active users, weekly active users, monthly active users, active users metric
Daily, weekly and monthly active users: distinct users who did a qualifying action in a day, a 7-day or a 30-day window. What counts as 'active' must be defined.
Example
Five Halves users over one week; "active" means adding an expense or recording a settle-up yourself:
- Sum of daily DAU: 2 + 1 + 2 + 1 + 1 + 2 + 1 = 10. Average DAU = 10 / 7 ≈ 1.43.
- WAU = distinct active users in the week = {A, B, C, E} = 4, not 10: A alone contributes 5 to the sum.
- D has an event but did nothing: counting "users with any event" would give WAU = 5, overstating it by 25%.
At full scale in June Halves reports an average DAU of 6,000, an average WAU of 18,000 and an MAU of 40,000. Adding up 30 daily values would give about 180,000 "users", four and a half times the real monthly audience.
Common mistakes
- "Active" = any event. Server-created events, push deliveries and background syncs make people look active who never opened the app.
- Adding DAU across days. Unique counts don't sum; compute WAU and MAU directly from distinct users.
- Forgetting staff and test accounts. In a young product a handful of QA accounts can be a noticeable share of DAU.
- Ignoring time zones. A UTC day and a user's local day can disagree for travelers and late-night users; pick one and state it.
- Headlining the wrong grain. DAU for a weekly product turns every weekend into a false alarm.
Learn it in the course
- DAU, WAU, MAU and stickiness · Count active users at the rhythm people actually use the product.
- Case: a north star for Halves · Pick and defend a north star metric for Halves, with six months of numbers behind it.
- Forecasting active users · New users × retention: build a monthly active users forecast from cohorts, with a separate curve for summer cohorts, and price a cut in paid acquisition in users.
- Metric definition: one rule, one number · How to write a metric definition so two people get the same number: qualifying event, unit, exclusions, time window and time zone, on a DAU example.
- The north star metric and its KPI tree · One north star metric for the value users get, and a KPI tree of input metrics that teams can actually move.