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Customer needs as themes: an opportunity solution tree

How to build roadmap themes from customer needs: a user journey map and the critical path, system needs, an opportunity solution tree, job stories vs user stories, and what to do with requests that serve no objective.

Lesson 7 of 15~45 min of learningIncludes ~28 min for questions and tasks

Read the theory (9 cards)
A tree by the road with a flag atop its trunk; its leaves are tiny icons like a bowl, a delivery box and a phone, one orange, with a cat beneath.