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3 big questions and a discussion guide

How to prepare for a customer interview: pick your three big questions, keep one list per type of person, research instead of asking, update the list and turn it into a one-page discussion guide.

Lesson 8 of 15~40 min of learningIncludes ~26 min for questions and tasks

Read the theory (9 cards)
Two team members pin three orange stars onto a board before a call, with separate lists under two different silhouettes and a cat on the desk.